Voice Messaging Quick Reference

Note: If you are calling in from off-campus, or your phone does not have a "Message" button, you will need to call x5900 (508-831-5900 from off campus) to log into Voice Messaging.

If you are checking the messages of the extension you are using, touch #, the PIN, and then #.

If you are on a different line, or are calling from off campus, you must touch the four digit extension, #, the PIN, and then #.

If you have any questions, please contact the Telecommunications Office at telcom@wpi.edu or call the HelpDesk at x5888.

Main Commands		Playback Commands		Message Commands		Mailbox Commands
Skip Backward	1	Decrease Speed	21	Reply	71	Login	81
Play	2	Increase Speed	23	Play Envelope	72	Greetings	82
Skip Forward	3			Forward	73	Log Off	83
Previous Message	4			Reply All	74	Password Change	84
Record	5			Compose	75	Distribution Lists	85
Next Message	6			Delete/Restore	76	Go to a Message	86
Message Commands	7			Send	79	Personal Verification	89
Mailbox Commands	8			Message Help	7*	Mailbox Help	8*
Call Sender	9			Message Options	70	Mailbox Options	80
Help	*			Cancel/Exit	7#	Cancel/Exit	8#
Attendant/Thru Dial	0
Stop/Exit	#

Please see voicemail quick reference for more info on available voicemail commands.

Remember:	Previously played voice messages are deleted after 15 days!
	Voice mail which is never listened to accumlates in the system. Voice mail boxes which are never checked are cleared every 6 months to make space in the voice system.
	Please check your voice messages. Don't let your calls go unanswered.

Maintained by webmaster@wpi.edu
Last modified: Jul 19, 2013, 15:14 UTC